I lost access to my account

After uninstall the app

If you are using the same phone number and have the same music provider account, you should be able to sign back into your account.

If you are unable to access your account, don't worry-your account is most likely safe.

We are aware of an issue that affects some users, preventing them from accessing their accounts after reinstalling the app. If this happens to you, please contact us and provide your username and phone number, and we will assist you.

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